Privacy & Data Protection
Your privacy matters to OKD Web.
This policy explains what information OKD Web may collect, why we use it, how it may be shared, and the choices available to you.
Information we may collect
The information involved depends on how you interact with OKD Web and which services you use.
Contact & inquiry information
When you contact us, request a quote, or discuss a project, we may receive your name, business or organization name, email address, telephone number, project details, messages, and other information you choose to provide.
Client & project information
When we provide services, we may maintain information needed to design, host, manage, support, bill, or communicate about your website and related services. This can include project requirements, service selections, account and billing records, support communications, and technical information.
Website & technical information
Our website and hosting systems may automatically record information such as IP address, browser or device type, requested pages, date and time, referring information, and security or server-log data used to operate, protect, troubleshoot, and improve our services.
How we use information
We use personal information for reasonable business purposes connected with operating OKD Web and serving our clients.
Providing services
- Responding to inquiries and preparing quotes.
- Creating, hosting, maintaining, and supporting websites and related services.
- Processing orders, billing, and service changes.
- Providing customer support and service-related communications.
Operating responsibly
- Protecting our websites, systems, clients, and users from misuse or security threats.
- Troubleshooting and improving performance and usability.
- Maintaining business, transaction, tax, and service records where required.
- Meeting legal, regulatory, contractual, or dispute-resolution obligations.
Payments
Payment processing
OKD Web may use third-party payment processors, including Stripe, to process purchases, deposits, installments, and recurring service payments.
When payment is processed through a payment provider, payment-card information is submitted to that provider through its payment environment. OKD Web may receive transaction information such as payment status, amount, date, customer or transaction identifiers, and information needed to administer the purchase or service.
OKD Web does not need to store your complete payment-card number in order to administer a Stripe-processed transaction.
Service providers
When information may be shared
We may use service providers for functions such as hosting, infrastructure, email, payment processing, analytics, security, backups, and other technology or business operations.
Information may be provided to a service provider when reasonably necessary for it to perform a service for us. Providers may process information under their own terms and privacy practices.
We may also disclose information where required by law, to respond to lawful requests, to protect legal rights or security, or as part of a legitimate business transaction involving OKD Service Ltd.
Cookies, sessions & analytics
Some technologies are needed simply to make modern websites and secure services work.
Essential technology
Cookies, session identifiers, or similar technologies may be used for functions such as security, administration, preferences, checkout, and maintaining a user or administrator session.
Analytics
If analytics or measurement services are enabled, they may collect information about how visitors reach and use the website. We may use this information to understand traffic, performance, and the effectiveness of our website.
Your browser
Most browsers allow you to control or delete cookies. Blocking essential cookies or storage may prevent some website, account, checkout, or administrative functions from operating correctly.
Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the services being provided. These can include access controls, secure connections, server and application security practices, backups, monitoring, and limiting access to information where practical.
No Internet transmission, hosting environment, or information system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected, to provide and support services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and meet applicable legal obligations.
Retention periods can vary depending on the type of information, service relationship, and legal or operational requirements.
Your privacy choices & requests
Subject to applicable law, you may contact OKD Web to ask about personal information we hold about you, request access to it, or request correction of inaccurate information. Depending on the circumstances, other privacy choices or rights may also apply.
We may need to verify your identity before completing certain requests, and some information may need to be retained where permitted or required for legal, security, billing, tax, or legitimate business purposes.
For privacy questions or requests, please use our contact page and identify the request as a privacy matter.
Children's privacy
OKD Web's business and web-development services are not directed toward children. We do not knowingly seek personal information from children through these business services.
External websites
Our website may link to websites or services operated by other organizations. Their privacy practices are controlled by those organizations, and we encourage visitors to review the privacy information provided by those services.
Changes to this Privacy Policy
We may update this policy as OKD Web's services, technology, business practices, or legal requirements change. The current version will be posted on this page with an updated effective date.
Effective date: September 30, 2026